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Privacy Notice

When you have read the below sections, please tick the box and click the ‘Send’ button to complete your entry.

SDL Group (franchisor of Century 21 offices in the UK) will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location-based information.

Why do you need my data and what do you use it for?

We collect basic contact details from you so that we can organise your viewing.

We may share your personal data within the Group in order to be able to provide you with information about related services we offer that may be of interest to you. We process your data in this way on the basis of our legitimate interests in providing the best possible customer service and support and promoting our range of services. Having actively expressed your interest in our services, we would like to make you aware of directly related services that we offer that you may also be interested in. You have the right to object to processing of your personal data at any time. To do this, please contact compliance@sdlgroup.co.uk

All of the personal data we process is processed by our staff in the UK.

Who is my data shared with?

Your data will be shared with the relevant Century 21 franchise office (usually the office closest to the property you wish to view) and will be processed by SDL Group. For more information on which businesses form part of SDL Group, please visit our website: www.sdlgroup.co.uk

How long do you keep my data?

We will store your data for ­­­­­five years, after which it will be securely destroyed. If you would no longer like us to process your data at any time, you have the right to object to processing of your data. To do this, please contact ­­­­­­­­­­­compliance@sdlgroup.co.uk

What are my rights?

You have the right to object to the processing of your data. You also have the right to request access to your data at any time. You have the right to rectification and/or erasure of personal data or restriction of processing.

If you wish to raise a concern related to how we have handled your personal data, you can contact us to have the matter investigated at compliance@sdlgroup.co.uk

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office: https://ico.org.uk

For full details of our privacy policy click here.