When you have read the below sections, please tick the box and click the ‘Contact’ button to complete your entry.
SDL Group (franchisor of Century 21 offices in the UK) will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location-based information.
Why do you need my data and what do you use it for?
We need to know your basic personal data in order to get in contact with you to respond to your message, request or query.
All of the personal data we process is processed by our staff or our franchised offices in the UK.
Who is my data shared with?
Your data will only be shared with the appropriate franchised Century 21 Office or within the SDL Group. For more information on which businesses form part of SDL Group, please visit our website: www.sdlgroup.co.uk
How long do you keep my data?
We will store your data for five years, after which it will be securely destroyed. If you would no longer like us to process your data at any time, you have the right to object to processing of your data. To do this, please contact firstname.lastname@example.org
What are my rights?
You have the right to object to the processing of your data. You also have the right to request access to your data at any time. You have the right to rectification and/or erasure of personal data or restriction of processing.
If you wish to raise a concern related to how we have handled your personal data, you can contact us to have the matter investigated at email@example.com
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office: https://ico.org.uk
Local property knowledge
Many of our franchisees are long-serving and are respected for having genuine, in-depth knowledge of the property market in their local areas.
We work hard to ensure that all of our nationwide team uphold our core values in providing personal, professional and straightforward service to our clients.
One point of contact
We believe that our customers should only deal with one point of contact to market and negotiate the sale of their property. This person remains accountable, and in constant communication, throughout the process.
We combine the personal approach of a local estate agents with the marketing and selling power of a global brand.
Innovation and technology
By adopting new technology, embracing a changing property market and offering a comprehensive range of ways for our clients to sell their homes, we continually strive to create the best estate agency experience possible.
Our website is constantly reviewed to ensure that it remains state-of-the-art and user-friendly, and we work hard to reach as many people as possible through the latest marketing techniques.
Part of the SDL Group
In addition to residential estate agency and lettings, the SDL Group offers national coverage in surveying, auctions, block management, mortgages and insurance broking.
If you need advice in any of these areas, one of our team will always be able to point you in the right direction.