It’s a win for our Century 21 Cambridge Office at the British Property Awards!
Less than a year since opening its doors, our Century 21 Cambridge office has taken the title of best estate agent in town at this year’s British Property Awards. How exciting!
This prestigious award ceremony gives UK agents an opportunity to compare their service levels against local, regional and national competitors. Agents who go the extra mile and provide outstanding levels of customer service are rewarded, and their attributes in their local marketplace are highlighted.
Our Cambridge branch, based on the central Mill Road, came out on top for their customer service levels! According to the British Property Awards, our Cambridge team performed outstandingly throughout the extensive judging period, which focussed on customer service levels. The team have now been shortlisted for a number of national awards which will be announced later in the year.
Emma Clyde, Century 21 Cambridge’s sales manager, comments: “We’re proud that all of our hard work within our sales department has been recognised. We’ve always believed that our team would make a difference to the local people of Cambridge, and it’s incredible that we now have proof of our accomplishments by coming first out of over 50 established agents in Cambridge. This has not only motivated us, it has given us a boost to continue to exceed clients’ expectations.”
Mitch Da Silva, our Century 21 Cambridge director, adds: “Century 21 Cambridge started with a simple idea of providing exceptional customer service. We totally removed complacency from the onset, and this award shows we’re on the right track. We will always continue to do the basics right and deliver on our values and our promise. We are certainly not taking anything for granted as there is always room for improvement.”
Robert McLean from the British Property Awards said: “Our awards have been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards. Our awards have also been designed to remove any opportunity for bias or manipulation. If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition.
Congratulations to everyone at our Cambridge office for your success!